Now Hiring

Operations Manager & Communications Coordinator

For consideration please send a cover letter and resume to apply@ylcnola.org.
No phone inquiries please.

Young Leadership Council – Operations Manager

About YLC: Young Leadership Council (YLC) is a nonprofit, nonpartisan, civic organization that develops young professionals into leaders through community projects. Through volunteer-led community projects, YLC recruits and retains young professionals in New Orleans and positively impacts the region’s quality of life.

Position Summary: YLC is seeking an Operations Manager to execute the daily operational tasks required and manage relationships and scopes of work with contract staff who support the organization’s accounting, communications, and special events functions. This role is ideal for someone who thrives by getting things done and knows how to move ideas to action. YLC is seeking a candidate with excellent administrative competencies, knowledge of contract management, and the ability to support volunteer leaders by making their vision actionable. This person will be a key point of contact internally and externally and excel by assigning the right work to the right personnel or volunteers.

Principal Duties:

  • Manage internal processes for the organization, including but not limited to building maintenance and tenant relations, calendar management, payroll processing and benefits administration, and contract management.
  • Work closely with the organization’s accountant and bookkeeper to ensure timely processing of donations and sponsorships, complete donor acknowledgments and financial reporting, and monitor expenses.
  • Take responsibility for inbound communications and inquiries, including picking up and processing mail, responding to voicemail and email messages, and assigning follow-up to board members or contract staff.
  • Support organizational projects/activities and special events by providing guidance on project management and ensuring deadlines are met.
  • Serve on the organization’s Finance Committee, Community Engagement Committee and WATS Committee to ensure efficient communication and bring the appropriate support 
  • Utilize NeonCRM as the organization’s primary SaaS investment to increase the effectiveness of individual and corporate membership programs and support membership engagement and customer service.
  • Manage operations for YLC Wednesday at the Square, including point-of-sales and payment processing, financial operations (invoicing, vendor payouts, etc.), volunteer management, coordination of YLC on-site presence, special partnerships, sponsorship program deployment, etc. All WATS duties are done in collaboration with the production company and WATS co-chairs. 

Requirements:

  • Experience in organizational operations with a preference for experience in a nonprofit or small business setting.
  • Ability to effectively use administrative technology such as Microsoft Office Suite, Google Suite, Slack, Asana, and NeonCRM or other similar customers/client management tool.
  • Strong follow-through capability and ability to meet deadlines.

Preferred Qualifications:

  • Bachelor’s or Master’s degree in business administration or public administration. Candidates with an Associate’s degree, technical training, or without a conferred degree with equivalent experience are also encouraged to apply.

The requirements and qualifications listed are guidelines, not hard and fast rules. If you have most of the qualifications listed, we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translate directly to our openings.

Young Leadership Council is an Equal Employment Opportunity employer committed to building a diverse and inclusive team.

Compensation:

$45,000 – $50,000 commiserate with experience, plus benefits including health and dental insurance with 80% organization contribution.

For consideration, please send a cover letter and resume to apply@ylcnola.org. No phone inquiries please.

 

 

Young Leadership Council – Communications Coordinator

About YLC: Young Leadership Council (YLC) is a nonprofit, nonpartisan, civic organization that develops young professionals into leaders through community projects. Through volunteer-led community projects, YLC recruits and retains young professionals in New Orleans and positively impacts the region’s quality of life.

YLC staff works with volunteers – including our Board of Directors, Project Leaders and 500+ members – daily to realize our vision of being the platform for young professionals to build strong communities and create social change.

Position Summary: YLC seeks a well-rounded, out-of-the-box thinker to execute communications for the organization. The Communications Coordinator should be passionate about civic engagement and community projects in New Orleans. The Communications Coordinator will play an essential role in planning and implementing a communications strategy set forth by the VP of Communications, YLC Executive Committee, and YLC Staff to boost YLC’s visibility and engagement among members, alumni, partners and the community-at-large. This role involves creating public relations and marketing materials such as press releases, blog posts, social media posts and newsletters. This role also involves tracking and reporting analytics on marketing and communications campaigns and coordinating promotional events.

This role is ideal for someone who thrives in collaborative, fast-paced environments. With up to 10 events each month, someone who can manage deadlines and multi-task while enjoying engaging with fellow young professionals and their community is critical! The Communications Coordinator will work closely with our volunteer Communications Committee and VP of Communications (Board Member).

Marketing/External Communications Duties (Approximately 60% of workload)

Manage social media: Responsible for writing and scheduling social posts on all YLC and YLC Wednesday at the Square social media channels

  • Manage e-mail production and coordination: build e-newsletters and e-marketing materials, segment member lists, effectively target recipients, analyze results, etc., using the organization’s CRM database and other e-mail marketing tools.
  • Coordinate and manage content creation for YLC projects and events: responsible for capturing photos and videos and creating event graphics and other marketing materials as needed.
  • Maintain YLC and Wednesday at the Square websites: draft website content, ensure effective SEO, and oversee any maintenance initiatives
  • Produce and maintain a detailed calendar for all digital outreach
  • Represent YLC at networking and tabling events, give Membership presentations, etc.
  • Oversee public relations tasks such as maintaining a press list

CRM Management, Internal Communications and Donor/Member Engagement Duties (Approximately 35% of workload)

  • Assist with donor and member data entry and upkeep in the organization’s CRM tool
  • Manage all general inbound communications (phones, e-mails, general inquiries)
  • Provide membership and customer support through communications and assistance with individual members and other stakeholders
  • Managing automated and individual member and donor communications via CRM
  • Provide support for Project Leaders in using CRM and other available tools for reaching their project’s strategic goals

Special Event + Programming Duties (Approximately 5% of workload)

  • Assist with planning and producing special events and programming as needed, including YLC Wednesday at the Square.

Qualifications for Communications Coordinator

  • 1+ years’ experience in a communications or marketing role
  • Superior time management and organizational skills and ability to meet deadlines
  • An analytical mind and ability to think critically
  • Exceptional writing and interpersonal communication skills
  • Ability to work both independently and as part of a team
  • Familiar with Microsoft Suite, Canva, Adobe Suite (Including Photoshop and InDesign) and capable of creating visually compelling presentations
  • Proven knowledge of communications and marketing ethics and best practices
  • Ability to work outside of typical work hours (nights and weekends when needed)

The requirements and qualifications listed are guidelines, not hard and fast rules. If you have most of the qualifications listed, we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translate directly to our openings.

Young Leadership Council is an Equal Employment Opportunity employer committed to building a diverse and inclusive team.

Compensation:

$37,000 – $45,000 commiserate with experience, plus benefits including health and dental insurance with 80% organization contribution.

For consideration please send a cover letter and resume to apply@ylcnola.org. No phone inquiries please.